- WorkflowsCo-founded and built a customer workflow product spanning FAQ handling, qualification, CRM updates, follow-ups, lead routing, calendar integration, booking, and AI chatbots, with human review.
- ClientsWorked directly with clients to assess business needs, map workflows, define requirements, and shape tailored solutions.
- DeliveryLed iterative client delivery from technical scoping and integrations through deployment, testing, and troubleshooting; gathered feedback, refined workflows, and followed through with ongoing support.